777 com Privacy Policy
Your personal information matters to us. This document explains in detail how 777 com collects your information, what it is used for, and how it is kept secure.
Introduction and Scope
This Privacy Policy ("Policy") applies to all services, websites, and applications of 777 com ("we", "us", or "the Company"). When you register on 777 com, play any game, or use any of our services, the terms of this Policy automatically apply to you.
Our services are available only to users aged 21 and above. We do not allow minors to create accounts or use any of our services, and we do not knowingly collect or process information from minors.
This Policy should be read alongside our Terms and Conditions, which set out the overall framework for your use of the account. Both documents together form the complete legal basis of our relationship with you.
What Information We Collect
2.1 Information You Provide Directly
When you create an account on 777 com or contact us, we collect the information you provide yourself. This includes:
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket numbers)
- Username and password (stored in encrypted form)
- Content of communications with our support team via live chat or email
2.2 Information Collected Automatically
When you use our platform, certain information is collected automatically:
- IP address and device identification details
- Browser type, version, and operating system
- Duration of site visits and pages viewed
- Gaming activity and transaction history
- Information collected through cookies and similar tracking technologies
- Referral source — that is, how you arrived at our site
2.3 Information Received from Third Parties
In some cases we may also receive information from third parties — for example, transaction confirmation details from identity verification agencies or payment processors.
Purpose of Using Your Information
777 com uses your personal information for the following purposes:
3.1 Providing and Operating Services
- Creating, maintaining, and verifying accounts
- Processing deposits and withdrawals
- Managing gaming activity and confirming results
- Applying bonuses and promotional offers
- Ensuring VIP program benefits
3.2 Security and Fraud Prevention
We use your information to ensure account security and detect suspicious activity. Our systems automatically monitor for multiple accounts, fraud, and any other irregular activity.
3.3 Customer Service and Communication
- Responding to your queries via live chat or email
- Sending important account-related notifications
- Resolving technical issues
3.4 Responsible Gaming
In line with our Responsible Gaming Policy, we may analyse your gaming activity to identify signs of problematic behaviour and provide support where needed.
3.5 Product Improvement and Research
We analyse overall user behaviour to improve our platform. This analysis does not reveal individual identities — only aggregated statistics are used.
Information Sharing and Third Parties
777 com never sells your personal information to third parties. However, there are specific situations where information may need to be shared:
4.1 Service Partners
We work with trusted service providers to operate our services — such as payment processors, identity verification agencies, server hosting providers, and game content suppliers. Each of these partners operates under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to provide information in response to legal directives, court orders, or valid requests from competent authorities. In such situations, we provide only the minimum information necessary to fulfil our legal obligations.
4.3 Business Changes
In the event of a company merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before any such change takes place.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience when visiting the site.
5.1 Essential Cookies
These cookies are necessary for the basic functioning of the site. They are used to maintain your login state, ensure session security, and remember your language preference. Disabling these cookies will prevent the site from working properly.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings, helping to create a personalised experience for you.
5.3 Analytical Cookies
These cookies are used to collect statistics about site usage. They help us understand which pages are used most and where issues exist. All data is anonymous and aggregated.
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some services to not work correctly.
Data Security Measures
To protect your information, 777 com applies both technical and administrative security measures.
6.1 Technical Security
- All communications secured through SSL (Secure Socket Layer) encryption
- Passwords stored using industry-standard hashing — never in plain readable form
- Payment information processed in compliance with PCI-DSS standards
- Regular security testing and vulnerability assessments
- Unauthorised access detection systems active
6.2 Administrative Security
- Only authorised staff can access personal information
- All staff are trained on privacy and bound by confidentiality agreements
- Data access logs are reviewed regularly
- A defined response plan is in place for data breach incidents
Data Retention
We keep your information only for as long as it is necessary or legally required.
7.1 Active Accounts
While your account is active, we retain all your information. Identity verification records, transaction history, and gaming records are necessary for account management.
7.2 After Account Closure
Even after an account is closed or deleted, certain information may be retained for a specified period to meet legal obligations. Financial transaction records are kept for the period required under applicable law.
7.3 Deletion Requests
You may request that your information be deleted. However, information subject to legal obligations or ongoing disputes may not be immediately erasable, and we will explain the reasons in such cases. These requests can be made by contacting our support team.
Your Rights
777 com respects your rights regarding your information. You have the following rights:
8.1 Right of Access
You may request to know what information we hold about you. We will provide a copy of your information within a reasonable time.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly through your account settings; for the rest, please contact our support team.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. It may not always be possible to erase all information immediately for legal reasons, and we will inform you of the reasons in such cases.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. If you wish to stop receiving marketing communications in particular, you may request this at any time.
8.5 Right to Data Portability
You may request your information in a structured, commonly usable format. To exercise this right, please contact our support team.
Privacy of Minors
All services of 777 com are strictly for users aged 21 and above. We do not intentionally collect information from any minor.
If we become aware that information has been collected from a minor, we will take immediate steps to delete that information and close the account.
If a parent or guardian suspects that their child is using our platform, please contact our support team immediately.
Policy Changes
We may update this Privacy Policy from time to time due to business requirements or legal changes. We will notify you of any significant changes.
10.1 Notification Method
- A notification will be sent to your registered email for major changes
- A notice about the changes will be shown when you log in to the site
- The update date will always be clearly visible at the top of this page
10.2 Continued Use After Changes
If you continue to use 777 com after a revised Policy has been published, it will be assumed that you agree to the new Policy. If you do not agree with any change, you may request that your account be closed.
Learn More About Us
To learn more about 777 com and understand the range of our services, please read our About Us page. You will find complete information there about our values, service standards, and commitments.
You can also visit our FAQ section for answers to common questions — it covers privacy, payments, account management, and more in straightforward language.
Questions About Privacy?
If you have any questions about this Policy or wish to exercise your rights regarding your information, our support team is available 24 hours a day, 7 days a week to assist you in Bengali and English.